Job Description

We are looking for a confident and customer-focused

Telecaller

to handle inbound and outbound calls, generate leads, and assist customers with accurate information about our services. The ideal candidate should have strong communication skills and a professional approach to client interaction.

This role plays a key part in maintaining smooth communication between customers and the business.

Key Responsibilities

Make outbound calls to potential customers and follow up on existing leads Handle inbound customer inquiries professionally and efficiently Explain company services clearly and resolve basic customer queries Maintain accurate call records and customer details Schedule appointments and coordinate with the sales team Follow up with clients to ensure timely communication and closure Meet daily and monthly calling and lead targets

Required Skills

Good verbal communication skills in Hindi, Punjabi, and basic English Polite, professional, and confident calling approach Ability to handle customer objections calmly Basic knowledge of computers and CRM systems (preferred) Goal-oriented and disciplined work attitude

Qualifications

Minimum qualification: 12th pass or above Freshers are welcome (training will be provided) Prior telecalling or customer support experience is an added advantage
Job Type: Full-time

Pay: ₹9,122.40 - ₹12,730.41 per month

Work Location: In person