Job Description

Key Responsibilities:

Make

outbound calls

to prospective clients and respond to

inbound inquiries

regarding immigration services. Explain various

visa programs

, eligibility requirements, documentation, and processing timelines. Understand client needs and

qualify leads

before forwarding them to senior consultants. Maintain accurate records of calls, leads, and client interactions in the CRM system. Follow up with interested clients by phone, email, and messages to ensure engagement. Schedule appointments for counseling sessions and assist in the onboarding process. Stay updated with the latest immigration policies, country requirements, and service offerings. Provide excellent customer service, address concerns, and guide clients professionally. Work closely with the sales and documentation teams to ensure smooth processing.

Required Skills & Qualifications:

Minimum

12th pass

/ Bachelor's degree preferred. Prior experience in

telecalling, client support, or immigration

is an advantage. Excellent

verbal communication

skills in English (and regional languages, if applicable). Strong persuasion, negotiation, and relationship-building skills. Basic computer knowledge and familiarity with CRM tools. Ability to handle high call volumes and work in a target-driven environment. Positive attitude, professionalism, and the ability to learn quickly.

Benefits:

Competitive salary + performance- Training on immigration programs and sales techniques Growth opportunities within the organization Supportive and dynamic work environment
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person