to handle inbound & outbound calls, resolve customer queries, and support lead generation. Must have good communication skills in
Hindi
. Prior telecalling/customer service experience is a plus.
Preferably Female candidate
Summary
Pickkup.io, a fast-growing logistics company specializing in last-mile and mid-mile deliveries, is looking for a motivated
Tele Caller
to join our team. The role involves managing inbound and outbound calls, addressing customer queries, and supporting lead generation. This is an excellent opportunity for a graduate with strong communication skills to build a career in the logistics and customer engagement domain.
Responsibilities
Make outbound calls to potential and existing customers.
Receive inbound calls and resolve customer queries.
Provide accurate information about Pickkup.io's logistics services.
Maintain call logs and update customer records in CRM.
Assist in lead generation and follow-ups with clients.
Requirements
Graduate in any discipline.
Excellent communication skills in Hindi and English (regional language is a plus).
Prior telecalling / customer service experience preferred (not mandatory).
Polite, confident, and customer-friendly personality.
Ability to multitask and handle pressure in a fast-paced environment.
Benefits
Fixed salary + attractive performance incentives.
Opportunity to grow in a fast-scaling logistics company.
Training and development support.
Shift timings 9:30AM to 6:30PM
6 Days Working
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
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