IRfacilities, led by Dr. Sandeep Sharma, is a specialized center in
Interventional Radiology
, offering advanced treatments with small cuts and without stitches. We focus on patient comfort, faster recovery, and world-class care. Our team believes in compassion, professionalism, and teamwork while helping patients choose the right treatment.
Role Overview:
We are looking for a
Telecaller
to join our hospital team. The role involves answering patient inquiries over the phone, explaining our advanced minimally invasive treatments, and guiding patients to visit the hospital for consultation and care.
Key Responsibilities:
Answer incoming calls from patients and address their queries politely
Provide accurate information about Interventional Radiology treatments and procedures
Convince and guide patients to visit the hospital for consultation/treatment
Maintain patient call records and follow-up schedules
Coordinate with doctors and staff to ensure smooth patient communication
Requirements:
Qualification: Minimum 12th pass (Graduation preferred)
Good communication skills in
Hindi and English
(other local languages are a plus)
Ability to explain medical services clearly and confidently to patients
Patient-friendly, empathetic, and persuasive personality
Prior telecalling or customer service experience preferred (not mandatory)
Working Hours & Shifts:
8.5 hours duty (including 30 minutes break)
Rotational shifts between
6:30 AM and 11:30 PM
Sunday working may be required (compensatory off will be provided)
Salary:
?12,000 - ?30,000 per month (depending on experience)
Job Type: Full-time
Pay: ₹9,066.61 - ₹30,510.55 per month
Benefits:
Paid time off
Work Location: In person
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