Job Description

Job Title: Telecaller (US Shift) Location: IT Park Chandigarh Shift Timing: 5:30 PM - 2:30 AM IST (Night Shift) Experience: 1 - 3 years Job Type: Full-Time

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We are looking for an enthusiastic and results-driven

Tele caller

to join our team for the US shift. The ideal candidate must have excellent communication skills, a proactive attitude, and prior experience in outbound calling or telemarketing. You will be responsible for reaching out to potential clients/customers based in the US, understanding their needs, and generating leads or scheduling appointments.

Key Responsibilities:

Make outbound calls to US-based clients/customers. Explain products/services and answer queries clearly and confidently. Generate leads and maintain a database of prospective customers. Follow up with potential leads to convert them into appointments or sales. Maintain accurate call records and daily activity reports in Excel/CRM tools. Meet daily/weekly/monthly call and conversion targets. Handle rejections and objections professionally and positively.

Requirements:

1-3 years of experience in tele calling, outbound sales, or customer service (US shift experience preferred). Excellent verbal communication skills in English (neutral accent preferred). Strong interpersonal and persuasion skills. Ability to multitask, prioritize, and manage time effectively. Proficient in using MS Excel and CRM software. Comfortable working in night shifts aligned with US time zone.

Preferred Skills:

Experience in BPO/Call Centre/Inside Sales environment. Knowledge of US culture, geography, and business etiquette. Goal-oriented with a drive to exceed performance targets.

Perks and Benefits:

Fixed night shift with attractive salary package. Opportunity to work with a dynamic and growing team. Dinner from company side.

To Apply:

Send your updated resume to hr@multiops.com with the subject line

"Application for Tele caller - US Shift"

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Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Work Location: In person