Job Description

Position:

1) Tele callers

Location:

Thrissur

Salary:-

As per industrial Standard depending on your experience.

Requirement

Should have 0to 3 months experience in doing Tele Calling

Good communication skills

Tamil should be fluent and Then Malayalam and English This role requires strong communication skills, problem-solving abilities, and a customer-centric attitude.

Client Interaction

Respond to client inquiries via phone, email, chat, or in-person meetings. Understand and address client needs, concerns, and feedback. Maintain a positive, empathetic, and professional attitude toward clients.

Issue Resolution

Identify and resolve client issues promptly and efficiently. Ensure proper documentation of the data is done. Maintain detailed and accurate records of client interactions, issues, and resolutions. Prepare reports on client feedback, recurring issues, and overall satisfaction levels. Suggest improvements to processes and procedures based on client feedback and observations
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Internet reimbursement
Work Location: In person