Job Description

: Telecaller
Job Title: Telecaller
Location: Bangalore
Employment Type: Full-time
Experience: 6m -2 years

Key Responsibilities:-

Make outbound calls and Inbound to potential or existing customers to inform them about products/services Understand customer needs and provide suitable information or solutions. Follow communication "scripts" when handling calls. Maintain accurate records of calls, customer details, and follow-ups. Schedule appointments or generate leads for the sales team. Resolve customer queries and escalate issues when necessary. Meet daily and monthly call/lead targets. Maintain a positive and professional attitude during customer interactions.

Required Skills:-

Excellent verbal communication skills in [English/Hindi/Local language] Good listening skills and ability to handle objections. Basic computer knowledge (MS Office, CRM tools). Ability to work under pressure and meet targets. Customer-focused and confident on phone calls.

Qualifications:-

Minimum 10th/12th pass or Graduate (any stream). Prior telesales or customer service experience preferred but not mandatory

Salary:-

Salary fixed per month + incentives (based on performance).

Working Hours:-

[Insert working hours, e.g., 9:30 AM - 6:30 PM, Monday to Saturday]

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person