Job Description

Job Title: Tele caller

Experience: 3 to 5 Years

Location: Jayanagar, Bengaluru

Work Mode: Work from Office

Job Summary:

We are seeking an experienced Telecaller with strong communication and persuasion skills to handle client coordination and daily follow-ups. The role involves maintaining regular contact with clients, collecting required information, and ensuring smooth day-to-day communication and updates.

Key Responsibilities:

? Make regular calls to clients for collecting data, updates, and follow-ups on assigned

activities.

? Maintain a daily record of client communication and ensure timely sharing of

information with internal teams.

? Coordinate between clients and respective team members for any queries or

requirements.

? Ensure accurate data entry and tracking of client responses and updates.

? Maintain professionalism and build positive client relationships through clear and

courteous communication.

? Assist the HR/Admin/Accounts team in gathering information or updates related to

client deliverables when needed.

? Meet daily/weekly call and update targets as assigned.

Required Skills & Qualifications:

? Graduated in any discipline.

? 3 to 5 years of experience in telecalling, client coordination, or customer handling

roles.

? Excellent verbal communication in English and Hindi (additional languages are a plus).

? Strong convincing ability and a professional telephone manner.

? Good knowledge of Excel or basic data tracking tools.

? Proactive, organised, and comfortable managing daily client communication.

? Must be willing to work from the office.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Application Question(s):

How many years of experience do you have in telecalling or client coordination roles? Are you comfortable making daily calls and following up with clients for updates and information? Can you confidently communicate in English and Hindi (both verbal and written)? What are your salary expectations for this role? What is your current notice period or earliest joining availability?
Work Location: In person