We are hiring Tele-callers who are passionate about interacting with people and building meaningful connections over the phone. If you're confident, target-driven, and have a knack for communication, we'd love to have you on-board!
Responsibilities:
? Handle inbound and outbound calls, emails, or chat inquiries from customers.
? Provide accurate information about products and assist with their usage.
? Build and maintain positive relationships with customers by understanding their needs.
? Identify opportunities to upsell or cross-sell products.
? Maintain detailed and accurate records of customer interactions in the CRM system.
? Generate reports on customer feedback, queries, and complaints.
? Handle customer feedback with professionalism.
Skills Required:
? Excellent communication skills in Kannada, English, Hindi, Telugu, Tamil. (Multilingual)
? Strong problem-solving and interpersonal skills.
? Ability to multitask and work under pressure in a fast-paced environment.
? Basic computer knowledge and ability to manage CRM software.
? Empathy and patience when dealing with diverse customer
Job Type: Full-time
Work Location: In person
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