Job Description

Job Responsibilities:

Make outbound calls to potential customers and explain products/services. Handle inbound queries and provide accurate information. Maintain customer records and update CRM systems. Achieve daily/weekly/monthly call and conversion targets. Follow up with customers for feedback and payment collection if required. Ensure excellent customer service and resolve complaints promptly.

Required Skills:

Good communication skills (Hindi & English preferred). Basic computer knowledge (MS Office, CRM tools). Ability to handle pressure and meet targets. Positive attitude and persuasive skills.

Qualifications:

Minimum 12th pass or graduate. 1 year of telecalling or customer service experience.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Nhpc Colony, Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person