Job Description

We are looking for a motivated and well-spoken Telecaller to join our team. The Telecaller will be responsible for handling outbound/inbound calls, generating leads, explaining products/services, maintaining client relationships, and achieving set targets.

Key Responsibilities:

Make outbound calls to potential customers and explain products/services. Handle inbound queries from customers and provide appropriate solutions. Maintain records of calls and customer information in the database. Follow up with leads/customers to ensure successful conversion. Meet daily/weekly/monthly calling and sales targets. Provide accurate information and resolve customer concerns in a professional manner. Build and maintain positive relationships with clients for long-term business. Share feedback with the team for improving customer satisfaction and processes.

Required Skills & Qualifications:

Proven experience as a telecaller, telesales representative, or similar role. Excellent communication and interpersonal skills. Ability to handle rejection and remain positive. Strong negotiation and convincing skills. Basic computer knowledge (MS Office, CRM tools). Ability to work in a target-driven environment. High school diploma/graduate (preferred).

Work Environment:

Work from office Rotational shifts depending on business needs.
Job Type: Full-time

Pay: ₹9,517.12 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid time off Provident Fund
Work Location: In person