Job Description

Telecaller

Position Title:

Telecaller

Department:

Sales / Customer Service / Support

Location:

Namakkal

Employment Type:

Full-Time / Part-Time

Experience :

One year

Job Overview:

We are seeking a motivated and results-driven

Telecaller

to join our team. The telecaller will be responsible for making outbound calls to potential customers or clients to promote products/services, generate leads, and support customer service efforts. A successful telecaller should be persuasive, energetic, and able to adapt to customer needs.

Key Responsibilities:

Make outbound calls to prospective customers. Explain products/services clearly and effectively. Answer incoming calls and address customer queries. Maintain records of calls, leads, customer details, and follow-ups. Achieve daily/weekly/monthly targets. Follow communication scripts and company guidelines. Handle objections and convert leads into sales or appointments. Work with team members and managers to improve call performance.

Required Skills:

Excellent verbal communication in [language(s)]. Good listening and interpersonal skills. Basic computer knowledge (MS Office, CRM tools). Ability to handle rejection and remain confident. Time management and organizational skills.

Educational & Experience Requirements:

Minimum 12th pass or graduate. Prior experience in telecalling, BPO, or telesales preferred
Job Type: Full-time

Pay: From
8,000.00 per month

Benefits:

Health insurance
Schedule:

Morning shift
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Work Location: In person