Shift 1: 8:00 AM - 5:00 PM
Shift 2: 10:00 AM - 7:00 PM
Job Responsibilities:
Handle inbound customer calls and provide accurate information.
Assist customers with logistics-related queries, shipment updates, and service support.
Maintain call logs and update customer records.
Coordinate with internal teams for issue resolution.
Ensure customer satisfaction through effective communication and problem-solving.
Requirements:
Prior experience in
logistics
or
customer service
preferred.
Good communication skills (Hindi/English).
Basic computer knowledge.
Ability to handle customer queries patiently and professionally.
Immediate joiners preferred.
Job Type: Full-time
Pay: ?10,000.00 - ?13,000.00 per month
Work Location: In person
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