Job Description

Objectives of this role

Understand customer psyche and record both successful and unsuccessful sales methods Handle huge volumes of inbound and outbound telecalling Improve organisational efficiency through diligent observation skills as a telecaller Help the company grow by finding opportunities in customer requirements Resolve complaints, provide solutions and follow up with customers

Responsibilities

Memorise scripts and customise them for the clients as per the situation while telecalling Foster relationships with existing clients, and build a rapport with potential clients Make reports and documentation based on conversations that took place during telecalling Report the analysis and observation to the team lead Adhere to organisational guidelines and methodology while telecalling Generate sales by making cold calls to active or old clients

Required skills and qualifications

Bachelor's degree or high school diploma Strong communication skills and command of the English language Previous experience in a telecaller job or similar role Data entry skills to complement the telecalling work Ability to close sales through the right negotiation skills

Preferred skills and qualifications

Research skills for telecalling and reaching out to new clientele Proven track record of being a telecaller and conducting sales through the telephone Ability to switch the communication style based on social cues and conversational hints Knowledge of CRM software programs and telephone systems is a big bonus
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?12,000.00 per month