Job Description

Job Overview

The Telecaller will handle inbound and outbound calls to generate leads, follow up with prospects, schedule site visits, and maintain accurate client records. The role is critical in converting enquiries into qualified prospects for the sales team.

Key Responsibilities

Make outbound calls to leads generated through portals, ads, walk-ins, and referrals Attend inbound calls and understand client requirements (budget, location, property type) Explain property details, project highlights, pricing, and offers clearly Qualify leads and share genuine prospects with the sales team Schedule and confirm site visits for sales executives Regular follow-up with interested clients to move them toward closure Update CRM/Excel/Google Sheets with call status and remarks daily Handle objections professionally and maintain a positive brand image Coordinate with sales and CRM teams for smooth handover Meet daily/weekly calling and lead-conversion targets
Skills Required

Good spoken English and Hindi (Punjabi is a plus) Clear communication and convincing skills Basic computer knowledge (Excel, CRM, Google Sheets) Ability to handle rejection and follow up consistently Organized, punctual, and target-driven
Preferred Qualifications

Experience in real estate telecalling or sales support (preferred) Understanding of property types, locations, and pricing is an advantage
Working Hours

As per company policy

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person