Job Description

Key ResponsibilitiesLead Generation & Sales

Make outbound calls to prospective clients interested in immigration services Follow up on website inquiries and marketing leads Identify client immigration needs and recommend appropriate visa pathways Achieve daily/monthly call targets and conversion goals Schedule appointments for detailed consultations with immigration consultants
Customer Service

Handle inbound calls regarding immigration queries and services Provide preliminary information about immigration processes and requirements Address client concerns and questions professionally Maintain accurate records of all client interactions in CRM system
Documentation & Follow-up

Update client database with call outcomes and client preferences Prepare daily call reports and lead status updates Follow up with potential clients as per defined timelines Coordinate with immigration consultants for client handovers
Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement Paid sick time
Schedule:

Day shift Morning shift
Work Location: In person