Make outbound calls to customers for product inquiries, offers, and follow-ups.
Handle inbound calls related to electrical products, home automation, and services.
Explain product details such as lights, fans, switches, wires, appliances, etc.
Generate leads and schedule customer visits to the showroom.
Follow up with existing customers for repeat sales and feedback.
Maintain daily call records, customer data, and follow-up status.
Coordinate with showroom sales staff and service team.
Handle customer complaints politely and escalate when required.
Achieve daily and monthly calling and lead targets.
Skills & Requirements:
Good communication skills in Hindi (English knowledge preferred).
Confident, polite, and customer-friendly voice.
Basic computer knowledge (Excel, WhatsApp, calling apps).
Sales-oriented mindset and ability to convince customers.
Knowledge of electrical products will be an added advantage.
Female candidates preferred (if applicable).
Working Hours:
10:00 AM - 7:00 PM
Weekly Off
Job Type: Full-time
Pay: ?9,462.88 - ?20,000.00 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
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