to join our team. The ideal candidate will have excellent communication skills in English and/or local languages, a friendly attitude, and a passion for helping people. You will be responsible for making outbound calls, following up on leads, and providing information about our training programs.
Key Responsibilities:
Make outbound calls to prospective students and explain YuvTrainings' courses and services.
Answer inbound calls and respond to inquiries professionally.
Follow up with interested candidates via phone, WhatsApp, or email.
Maintain a database of customer information and status updates in CRM.
Schedule demo classes or appointments for the sales/admissions team.
Provide accurate information and resolve queries in a timely manner.
Meet daily/weekly targets for call volume and lead conversion.
Requirements:
Excellent verbal communication skills.
Fluency in [English/Hindi/regional languages as applicable].
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejection and stay motivated.
Previous telecalling or customer support experience is a plus.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Work Location: In person
Expected Start Date: 05/08/2025
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