to join our growing team in Amritsar. The ideal candidate will be responsible for outbound and inbound calling, providing detailed information about our products/services, and converting inquiries into qualified leads. This is an excellent opportunity for freshers and experienced professionals who possess strong communication skills and a customer-centric approach.
Key Responsibilities
Make outbound calls to prospective and existing customers to promote products/services.
Handle inbound calls and respond to customer inquiries effectively.
Identify customer needs and provide accurate information and solutions.
Follow up on leads and maintain consistent communication with potential clients.
Schedule appointments or product demonstrations for the sales/operations team.
Maintain detailed call records and update customer information in CRM or Excel.
Meet or exceed daily/weekly/monthly call and conversion targets.
Ensure a professional and courteous attitude in all interactions with customers.
Required Skills
Strong verbal communication skills in English (knowledge of other regional languages is a plus).
Confident, courteous, and persuasive on phone calls.
Basic computer skills (MS Excel, Word) and familiarity with CRM or calling tools.
Good listening skills with the ability to handle objections patiently.
Goal-driven, self-motivated, and able to work under pressure.
Qualifications
Minimum qualification: Graduate in any discipline.
Experience: 0 to 3 years. (Freshers with excellent communication skills are encouraged to apply.)
Job Types: Full-time, Part-time, Fresher
Pay: ₹8,000.00 - ₹10,000.00 per month
Schedule:
Morning shift
Rotational shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: Remote
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