Job Description

A Telecaller is responsible for communicating with customers over the phone to provide information about products or services, answer questions, and generate leads or sales. The role requires good communication skills and a polite, professional attitude.

Key Responsibilities:

Make outgoing calls to customers or receive incoming calls Explain products or services clearly Answer customer questions and handle basic complaints Collect customer information and update records Follow call scripts and company guidelines Maintain a positive and professional tone on calls Meet daily or monthly call and performance targets

Required Skills:

Good communication and listening skills Basic computer knowledge Confidence while speaking on the phone Ability to understand customer needs Patience and problem-solving skills

Qualifications:

Minimum: High school education (varies by company) Prior calling experience is a plus but not always required

Work Environment:

Office-based or work-from-home (depending on company) Uses phone systems and computers
Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹12,000.00 per month

Expected hours: 40 - 48 per week

Work Location: In person