Making outbound calls to potential or existing customers to inform them about products or services.
Following up on leads or previous interactions.
Receiving incoming calls from customers with inquiries or issues.
Providing accurate information and resolving customer concerns.
Promoting products or services to potential customers.
Achieving sales targets and contributing to company revenue.
Upselling or cross-selling additional products or services.
Assisting customers with their questions, complaints, or issues.
Providing excellent customer service to enhance customer satisfaction.
Updating customer information and maintaining accurate records in the database.
Logging call details and interactions for future reference.
Scheduling follow-up calls to ensure customer satisfaction and close sales deals.
Keeping track of callbacks and ensuring timely communication with customers.
Gaining a thorough understanding of the company's products or services.
Staying updated with the latest product features, offers, and promotions.
Addressing customer objections and concerns effectively.
Providing appropriate solutions to persuade customers.
Documenting all call information according to standard operating procedures.
Keeping records of useful information for reference and analysis.
Following company policies and procedures.
Ensuring compliance with legal and regulatory requirements, such as do-not-call lists.
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Provident Fund
Experience:
total work: 1 year (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.