Job Description

Headway India is looking for

dynamic, confident, and professional English

Tele-callers

to join our growing team. The ideal candidate should have

excellent communication skills

and a

positive attitude

to handle client interactions effectively.

Responsibilities:

Make outbound and receive inbound calls to communicate with clients/customers. Explain products or services clearly and professionally. Maintain call records and update customer databases. Handle customer queries and provide accurate information. Follow up with leads and ensure high customer satisfaction. Achieve daily/weekly call and conversion targets.

Requirements:

Excellent

spoken English

and clear pronunciation. Strong

communication and interpersonal skills.

Confident, polite, and professional on calls. Basic computer knowledge (MS Office, CRM tools preferred). Prior experience in tele calling, BPO, or customer service will be an advantage. Freshers with good communication skills are encouraged to apply.
Competitive salary + Incentives based on performance.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Required)
Work Location: In person