Telesales/customer Care Role (1 3 Yrs) Kolkata (telesales/inside Sales/bpo)

Year    Kolkata, West Bengal, India

Job Description

What You Will Do : Customer Relationship Management : Maintain and enhance customer relationships. New Account Registration : Process customer registration through Forms. Issue Resolution : Address and resolve customer concerns. Making and Sending Quotations : Prepare quotations for required articles and services. New Lead Generation : Communicate with leads to arranging meetings and secure new business opportunities. Sales Operations : Oversee daily sales coordination & operations. Repeat Business : Encourage and manage repeat customer sales. Upselling & Cross-Selling : Identify additional sales opportunities. Lead Management : Generate and convert sales leads. Pipeline Management : Manage the sales pipeline effectively. What We Expect of You - Bachelor's degree in business administration, marketing, or a related field. - 2-3 Years of Total & Relevant experience with Stability - Experience in using CRM software or related tools is a plus. Perks & Benefits - Pick up & drop off from specified locations. - Paid Privilege Leaves. Employee Referral Programme. (ref:updazz.com)

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Job Detail

  • Job Id
    JD3818961
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year