is India's leading matchmaking platform. The Telesales Team Leader will
manage a team of Relationship Advisors responsible for converting free members into
premium subscribers. This role requires strong leadership, empathy, and a consultative sales
approach to deliver an exceptional member experience while achieving revenue targets.
Designation: Team leader
Salary: Competitive
Working days:
6
Key Responsibilities
Sales & Revenue Management
Drive daily/weekly/monthly revenue targets through active team performance monitoring.
Guide team in end-to-end inside sales cycles: lead engagement, need analysis, objection handling, and closure.
Ensure continuous improvement in customer conversion rates and productivity metrics.
Team Leadership & Performance Management
Lead, mentor, and motivate a team of inside sales executives to achieve business goals.
Conduct regular performance reviews, provide coaching, and address skill gaps.
Manage team discipline, adherence to processes, and quality of interactions.
Operational Excellence
Manage shrinkage and ensure adequate staffing levels at all times.
Actively work on controlling attrition and retaining top performers.
Maintain hygiene metrics such as AHT, login hours, attendance, and CRM hygiene.
Collaborate with cross-functional teams for smooth process execution and issue resolution.
Customer & Service Focus
Ensure exceptional customer experience through high-quality calls and interactions.
Provide direction on handling premium customers, escalations, and service delivery expectations.
Implement customer feedback for product/process improvements.
Key KPIs for Success
? Conversion Rate & Revenue Achievement
? Average Revenue per Advisor (ARPA)
? Daily Connects & Lead Utilization
? Call Quality & Member Satisfaction (CSAT)
? Compliance & CRM Hygiene
? Team Target Achievement & Coaching Effectiveness
AGE BRACKET
Up to
33 years
(for optimum experience, salary fitment, and team manageability).
Qualifications
Total Experience:
Up to 7-8 years
Team-Leading Experience:
Minimum 2-2.5 years on paper; more is acceptable but not less.
Experience in consultative selling, subscription sales, or consumer services preferred.
Ability to coach, influence, and manage performance in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: Up to ₹55,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Application Question(s):
Do you have a minimum of 2-2.5 years of on-paper team-leading experience in telesales/inside sales?
(Kindly mention exact duration.)
Are you comfortable working 6 days a week?
What is your notice period?
(Immediate joiners preferred.)
Are you within the age bracket of up to 33 years?
Experience:
B2B sales: 7 years (Required)
Language:
Telugu (Required)
Location:
Hyderabad, Telangana (Required)
Work Location: In person
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