Job Description

Team Leader - Telesales (Finance Market)

Location:

Pune [Katraj]

Experience:

Minimum 1 year as Team Leader (Telesales/BPO)

Employment Type:

Full-time

About the Role

We're looking for an experienced and motivated

Team Leader

to manage a high-performing

telesales team of at least 20 members

. The ideal candidate should have prior experience in the

finance or investment sector

, excellent leadership skills, and the ability to drive team performance in both office and remote environments.

Key Responsibilities

Lead, manage, and motivate a telesales team of

minimum 20-30 members

Set and achieve daily, weekly, and monthly sales targets Monitor call quality, conversion rates, and overall team performance Conduct training, performance reviews, and feedback sessions Prepare daily/weekly reports and maintain CRM data accuracy Handle escalations and ensure customer satisfaction Coordinate with management to implement sales strategies Maintain a positive, energetic, and target-driven work culture

Requirements

Minimum

1 year of experience as a Team Leader

in telesales or BPO Must have

handled a team of at least 20 members

Experience in

finance, investment, or insurance sales

preferred Strong communication, leadership, and team management skills Ability to work under pressure and achieve targets Proficiency in Excel, CRM tools, and performance tracking

Salary:

Based on experience and skills

Joining:

Immediate preferred

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Experience:

Team management: 1 year (Required)
Language:

English (Required)
Work Location: In person