As a Team Leader of Telesales department, you will:
Communicates information in a timely, accurate and understood manner to all sales team members.
Track and accurately update operational performance files for Sales Agents on a weekly basis.
Manage and drive the sales team target and performance.
Dive into sales teams' performance on systems and all metrics in accordance with the contractual obligation.
Ensure regular feedback is given to Sales Agents with regard to action plans that have been set
Working Details:
Working days:
Monday to Saturday (Sunday fixed off)
Timings:
10:00 AM to 7:00 PM ( Day Shift )
Eligibility Criteria:
Education:
Graduates are preferred
Experience:
2 yrs (Team Leader) exp. on Paper
(Worked on Dailer or CRM before)
Languages:
Proficiency in Hindi and English
Gender:
Both Male and Female
Role Highlights:
Leading and managing a team of tele-sales executives
Driving sales performance and lead generation
Must have a minimum 2 years on-paper experience as a Team Leader in outbound telesales
Should be comfortable with dialer-based calling systems and CRM tools.
Must Know formulas- attrition, shrinkage and BQ handling.
Salary:
Up to ?40,000 (based on experience and interview performance)
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Supplemental Pay:
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Outbound TeleSales as a Team Lead: 2 years (Required)
Language:
English (Required)
Location:
Gurugram, Haryana (Required)
Work Location: In person
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