Job Description

CRM (Customer Relationship Management):

Respond to customer queries via WhatsApp, email, and phone Maintain CRM database and manage follow-ups Assist in resolving post-sale issues or concerns Collect and report customer feedback Build and maintain strong customer relationships

Sales Support:

Support the sales team with lead tracking and conversions Share product information, offers, and updates with customers Coordinate with logistics for smooth order processing Identify upselling/cross-selling opportunities Assist in preparing reports and tracking sales metrics
Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?25,000.00 per month

Benefits:

Commuter assistance Flexible schedule
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Application Question(s):

What is your current CTC?
Experience:

Customer relationship management: 1 year (Preferred)
Language:

English (Preferred)
Location:

Goregaon, Mumbai, Maharashtra (Preferred)
Work Location: In person