Job Description

We are seeking a motivated and results-driven

Telesales Representative

to promote and sell our IT products and services over the phone. The ideal candidate will be responsible for generating leads, qualifying prospects, and closing sales while maintaining strong relationships with potential and existing clients.

Key Responsibilities

Make outbound calls to prospective clients to promote IT services and solutions (software, cloud, cybersecurity, digital transformation, etc.) Handle inbound sales inquiries and follow up on marketing-generated leads Understand client business needs and recommend suitable IT solutions Explain product features, benefits, pricing, and value propositions clearly Maintain and update customer information in CRM systems Achieve and exceed monthly and quarterly sales targets Schedule appointments or demos for senior sales or technical teams Handle objections professionally and negotiate within company guidelines Collaborate with marketing and sales teams to improve conversion rates Provide feedback on customer requirements and market trends
Required Skills & Qualifications

Bachelor's degree in Business, Marketing, IT, or a related field (preferred) Proven experience in telesales, inside sales, or telemarketing (IT industry preferred) Strong communication, persuasion, and negotiation skills Basic understanding of IT services, software, or technology solutions Ability to handle rejection and work in a target-driven environment Familiarity with CRM tools and MS Office Excellent listening and problem-solving skills
Preferred Skills

Experience selling B2B IT services or SaaS solutions Knowledge of lead generation and sales funnels Exposure to international calling or global clients Ability to explain technical concepts in simple terms
What We Offer

Competitive salary Sales training and career growth opportunities Friendly and collaborative work environment Exposure to cutting-edge IT solutions
Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹20,000.00 per month

Work Location: In person