Job Description

We are Gliggo Technologies India, a dynamic IT services company with operations in both India and Canada. We collaborate with a reputed Canadian parent company, a highly reputed organization in the Accounting and Technology space, helping clients across industries with innovative solutions. As part of our expanding team, we are looking for a motivated Telesales Representative to join us in this exciting journey.

Job Summary:

We are seeking a Telesales Representative who is passionate about sales and client interaction. As a Telesales Representative, you will play a key role in driving our sales efforts through inbound and outbound calls with potential clients, promoting our products/services while generating leads and closing sales. This is an excellent opportunity for someone with telesales or telemarketing experience, looking to expand their skills in a growing company.

Key Responsibilities:

Make outbound calls to potential customers to introduce and promote our products/services. Handle inbound inquiries and follow up on leads generated through various channels. Build rapport with prospects, understand their needs, and effectively pitch tailored solutions. Provide accurate product/service information and address customer queries. Maintain accurate records of customer interactions and sales in CRM software. Provide excellent customer service, addressing inquiries, objections, and providing relevant information. Collaborate with team members and management to ensure smooth operations. Stay updated on product/service knowledge and sales techniques.

Requirements:

Experience:

At least 0-1 years of experience in telesales, telemarketing, or a customer-facing sales role.

Language Skills:

Must be fluent in English (both verbal and written) with excellent communication skills.

Sales Skills:

Ability to engage with clients, understand their needs, and close sales effectively.

Tech-Savvy:

Familiarity with CRM software and basic computer skills. Ability to learn quickly about IT products/services.

Work Hours:

Ability to work in the specified time zone of 6:00 PM IST to 2:30 AM IST (aligned with Canadian business hours).

Attitude:

Highly motivated, goal-oriented, and a team player who thrives in a fast-paced environment.

Work Timings and Location:

Monday to Friday 6:00 PM IST to 2:30 AM IST (aligned with Canadian business hours) On-Site Job
Job Type: Full-time

Pay: ₹19,180.81 - ₹29,210.24 per month

Ability to commute/relocate:

Anna Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Telemarketing: 1 year (Preferred)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Work Location: In person