Job Description

Job Summary

We are looking for a confident and results-driven

Tele-Sales Executive

to support retailer engagement and drive reorder activation. The role focuses on reconnecting with retailers who have been inactive and converting them back into active buyers by understanding their challenges, offering relevant solutions, and recommending the right product mix. The ideal candidate should be persuasive, fluent in communication, and comfortable working with targets in a fast-paced environment--especially within FMCG, beauty, or pharma sectors.

Key Responsibilities

Call retailers who haven't placed orders in the last 3 months. Identify reasons for inactivity such as slow movement, margins, competition, delivery issues, expiry concerns, or product knowledge gaps. Educate retailers on Pilgrim's brand story, best-sellers, and latest launches. Share current schemes, margins, and offers. Recommend suitable SKUs based on store type and past purchase history. Maintain accurate call logs, retailer feedback, and order status in CRM/Google Sheets. Coordinate with distributor/sales teams to resolve operational issues. Achieve weekly targets for calls, conversions, and reactivated retailers. Share insights on market gaps and competitor activity.

Requirements

Strong communication and persuasion skills. Fluency in Hindi and English (regional languages preferred). Experience in FMCG, beauty, or pharma tele-sales is preferred. Basic Excel/Google Sheets proficiency. Goal-oriented, disciplined, and comfortable working with targets.
Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Application Question(s):

What is your current salary? What is your expected salary? How many years of tele sales experience do you have?
Work Location: In person