We are looking for an enthusiastic Telesales Representative to contribute in
generating sales for our company. You will be responsible for closing sales deals
over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have
superior people skills. They must be comfortable presenting products or services
over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in new customers and developing
business.
Responsibilities
Contact potential or existing customers to inform them about a product or service
using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements
Executives who have 2+ years of experience in sales background.
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs (e.g. CRM software) and telephone
systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address
complaints
Job Type: Full-time
Pay: ₹30,000.00 - ₹32,000.00 per month
Schedule:
• Day shift
• Monday to Friday
Language:
• English (Required)
Work Location: In person
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