Calling existing and potential customers to persuade them to know about company products and services.
Accurately recording details of customers' requirements.
Processing all customer requirements accordingly.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
Graduate in any stream.
Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
Proven experience working as a telesales executive.
Proficiency in all Microsoft Office applications.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Internet reimbursement
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Work Location: In person
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