Job Description

A Telesales job involves making/taking calls to sell products/services, building customer relationships, understanding needs, handling objections, and consistently hitting sales targets using scripts and CRM tools, requiring strong communication, persuasion, and goal-oriented skills for both inbound (leads) and outbound (prospecting) scenarios, ultimately driving company revenue.
Key Responsibilities:

Customer Engagement: Proactively contact potential/existing customers (outbound) or handle incoming calls (inbound) Sales & Promotion: Pitch products/services, explain features, address queries, and present solutions tailored to needs. Target Achievement: Meet daily, weekly, or monthly sales quotas and call volume goals. Lead & Data Management: Create contact lists, update customer databases (CRM), log interactions, and generate sales reports. Relationship Building: Build rapport, resolve issues, and foster long-term customer loyalty. Product Knowledge: Stay updated on offerings and competitor activities.
Essential Skills & Qualities:

Excellent communication, listening, and persuasive skills. Confidence, initiative, and a positive, friendly attitude. Ability to think on your feet and handle pressure/objections. Strong focus on customer satisfaction and goal attainment
Tools Used:

Call scripts/guides. CRM software (e.g., Salesforce, HubSpot). Dialer systems.
AI responses may include mistakes.[1] https://join.com/job-descriptions/telesales-executive[2] https://in.indeed.com/career-advice/career-development/what-is-telesales[3] https://www.randstad.in/job-seeker/job-profiles/telesales-executive/https://www.expertia.ai/blogs/jd/telesales-executives-job-description-72936d[5] https://www.expertia.ai/blogs/jd/telesales-job-description-68464g[https://resources.workable.com/telesales-representative-job-descriptionhttps://resources.jobsoid.com/job-descriptions/sales/telesales-representative[8] https://www.indeed.com/career-advice/career-development/what-is-telesales[9] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/telesales-executivehttps://www.totaljobs.com/advice/telesales-job-descriptionhttps://www.expertia.ai/blogs/jd/telesales-executive-job-description-47673i[12] https://www.youtube.com/watch?v=oMIRz2ForRg

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person