Job Description

Key Responsibilities

Lead Generation & Conversion:

Initiating outbound calls (cold calling) or receiving inbound inquiries to qualify leads and convert them into sales.

Customer Relationship Management (CRM):

Entering and updating customer data--such as contact details and purchase history--into CRM systems like Salesforce to maintain accurate records.

Product Promotion:

Delivering persuasive sales pitches using provided scripts while tailoring the benefits to meet specific customer needs.

Target Achievement:

Consistently meeting or exceeding daily call volume and monthly sales quotas.

Customer Support:

Handling inquiries, resolving grievances to preserve company reputation, and following up post-sale to ensure customer satisfaction.

Required Skills & Qualifications

Education:

A high school diploma is typically the minimum requirement,

Communication:

Exceptional verbal and written communication skills with the ability to build rapport quickly.

Soft Skills:

High resilience and "thick skin" to handle frequent rejection, active listening, and strong negotiation techniques.

Technical Proficiency:

Basic computer skills and familiarity with Microsoft Office (Excel, Word).
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Tele Sales : 1 year (Required) Insurance sales: 1 year (Required)
Language:

English (Required) Hindi (Required) Bengali (Required)
Location:

Kolkata, West Bengal (Required)
Work Location: In person