Job Description

Key Responsibilities:

Make outbound calls to potential customers and explain membership offerings. Understand customer needs and suggest suitable plans. Convert warm leads into paid members through effective communication. Follow up to ensure high conversion rates. Meet or exceed assigned sales targets. Handle customer queries professionally and ensure satisfaction. Coordinate with sales and marketing for continuous improvement.
Key Skills & Competencies:

Excellent communication skills in Bengali. Strong persuasion, negotiation, and interpersonal skills. Goal-oriented, proactive, and self-motivated. Ability to handle objections and rejections positively. Good listening skills and problem-solving attitude. Basic computer knowledge (MS Office).
Qualification & Experience:

HS Pass is mandatory for this role.

1-3 years of experience in telesales, customer service, or similar roles (preferred). At least a minimum of 1 year of experience in the relevant field is preferred. Should be available for

12PM -9PM

Work Shift. Experience in the dating/matrimony industry will be an added advantage.
What We Offer:

Attractive fixed salary + performance-based incentives. Opportunity to work with a reputed brand under ABP Group. Professional growth and learning opportunities. Friendly and supportive work environment.
Job Type: Full-time

Pay: ₹150,000.00 - ₹250,000.00 per year

Benefits:

Provident Fund
Ability to commute/relocate:

Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

This job has a flexible weekoff schedule? Are you Ok with it? (Yes / No) Are you available for a 12pm - 9 Pm Shift? Are you an immediate Joiner? If not, what is your notice period?
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Telecalling: 1 year (Required) Sales: 1 year (Required)
Language:

Bengali (Required)
Work Location: In person