Job Description

Role Overview:

As a

Telesales Executive

, you will be responsible for connecting with potential customers, understanding their preferences, and assisting them with profile customization and membership upgrades on Shaadi.com. You will play a crucial role in enhancing the user experience while meeting sales targets.

Key Responsibilities:

Contact potential customers via phone and explain Shaadi.com services and membership plans. Assist users with profile creation, customization, and optimization for better visibility. Understand customer needs, preferences, and budget to offer suitable packages. Maintain daily call logs and update CRM with accurate information. Build rapport with clients to encourage long-term engagement and renewals. Achieve individual and team sales targets consistently. Handle customer queries and provide prompt, professional support.

Required Skills & Qualifications:

Minimum

1 year of experience

in telesales, customer service, or outbound calling. Excellent communication skills in

Bengali and Hindi

(English is a plus). Strong persuasive and interpersonal skills. Ability to handle rejection and remain motivated. Basic computer knowledge (MS Office, CRM tools).
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Life insurance Paid sick time Provident Fund
Work Location: In person