Telesales Executives actively seek out potential customers through various methods, including cold calling and other sales techniques, to identify individuals who may be interested in the company's offerings.
Building Relationships:
They develop and maintain strong relationships with customers, ensuring customer satisfaction and encouraging repeat business.
Meeting Sales Targets:
Telesales Executives are responsible for achieving individual and team sales targets, contributing to the overall revenue goals of the organization.
Providing Excellent Customer Service:
They handle customer inquiries, address concerns, and resolve complaints, ensuring a positive customer experience.
Upselling and Cross-selling:
Telesales Executives identify opportunities to upsell or cross-sell additional products or services to existing customers, maximizing sales potential.
Maintaining Accurate Records:
They keep detailed records of customer interactions, sales activities, and other relevant information in the company's database.
Following Up on Leads:
Telesales Executives follow up on leads generated from marketing campaigns, nurturing potential customers through the sales process.
Understanding Products and Services:
They possess a strong understanding of the company's products and services, enabling them to effectively communicate their value to customers.
Collaboration:
Telesales Executives collaborate with other members of the sales team and other departments to achieve overall sales goals and ensure customer satisfaction.
Staying Updated:
They keep up-to-date with industry trends and product knowledge to effectively engage with customers and adapt to changing market conditions.
Job Type: Full-time
Pay: Up to ?14,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Language:
Hindi (Required)
English (Required)
Work Location: In person
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