Hawk MarTech is a global innovation and marketing powerhouse, dedicated to helping brands move faster and scale smarter in a connected world. Our technology division handles end-to-end product development, transforming concepts into market-ready solutions with design, engineering, and agile execution. Our marketing division drives brand growth by combining creativity, strategy, and data to craft engaging campaigns that deliver measurable results. Headquartered in Dubai, with hubs worldwide, we partner with leading brands across various industries, working to engineer world-class products, design unforgettable campaigns, and achieve lasting business outcomes.
Job Brief:
As a Telecaller, you will be responsible for making outbound calls to potential clients, handling inbound inquiries, and providing excellent customer service. You will play a key role in driving our sales efforts and maintaining positive customer relationships.
Key Responsibilities:
Outbound Calls: Make outbound calls to prospective clients.
Inbound Calls: Handle incoming calls, address customer queries, and provide information about our services.
Sales Support: Assist in the sales process by providing service information, handling objections, and closing sales.
Customer Service: Ensure high levels of customer satisfaction by addressing issues promptly and professionally.
Reporting: Provide regular updates on call metrics and customer feedback to the management team.
Requirements:
High school diploma or equivalent; a degree in a related field is a plus.
Previous experience in a telecalling or customer service role is preferred but not mandatory.
Excellent communication skills.
Strong interpersonal skills with the ability to build rapport with clients.
Good listening skills and the ability to address customer needs effectively.
BENEFITS:
Working Days: Monday to Friday (5 days a week)
Working Hours: 10:00 am to 7:00 pm
Weekly Offs: Saturdays and Sundays
Work Mode: On-site only (Work from Home is not permitted)
Position: Full-Time Role
Perks: Buffet Lunch; Shuttle Service from Huda City Centre & Opportunity to work with a vibrant and growing team
INTERVIEW DETAILS:
Date: January 20 - January 22, 2026 (Tuesday - Thursday)
Time: 11:00 am - 4:00 pm
Address: Hawkmartech, Unit No. 2105, 21st Floor, DLF Corporate Greens, Sector 74A, Gurgaon
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Food provided
Paid time off
Provident Fund
Work Location: In person
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