Make outbound calls to prospective parents and leads to share information about school programs, admission process, and facilities
Follow up on leads generated through marketing campaigns, walk-ins, and referrals
Handle inbound queries professionally and provide accurate information
Maintain detailed records of calls, lead status, and follow-ups in CRM
Achieve monthly admission / conversion targets
Build rapport and provide excellent customer engagement to enhance conversion rate
Coordinate with the counselling and admissions team for walk-ins and closures
Required Skills & Qualifications:
Minimum 2 years of Telecalling/Telesales experience (preferably in education/admissions)
Excellent communication & persuasion skills in Hindi & English
Strong follow-up ability and goal-oriented mindset
Basic computer proficiency and experience with CRM or Excel
Ability to handle pressure and meet targets
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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