with excellent communication skills to join our team in Noida. The role involves making outbound calls, promoting our products/services, and addressing customer inquiries to achieve business goals.
Key Responsibilities:
Make outbound calls to prospective and existing customers to promote products/services and generate leads.
Engage with customers in a friendly and professional manner to understand their requirements and provide tailored solutions.
Handle customer inquiries, resolve complaints, and ensure excellent customer satisfaction.
Maintain detailed and accurate records of customer interactions in the CRM system.
Follow up on leads, schedule appointments, and assist the sales team in closing deals.
Meet daily, weekly, and monthly call and sales targets as assigned.
Stay updated on product knowledge and industry trends to provide accurate information to customers.
Requirements:
Education:
High school diploma or equivalent; bachelor's degree is a plus.
Experience:
Prior experience in telecalling, customer service, or sales is preferred.
Skills:
Excellent communication skills
(written and verbal) in English
Strong interpersonal and negotiation skills.
Basic computer skills and familiarity with CRM tools.
Ability to handle objections and provide effective resolutions.
Self-motivated, goal-oriented, and capable of working under pressure.
Furniture Industry prefered
Benefits:
Competitive salary with attractive performance-based incentives.
Professional training and development opportunities.
Supportive work environment with growth potential.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Language:
English (Required)
Work Location: In person
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