Identify the needs of customers, resolve issues, and provide solutions.
Handle outbound calls to customers.
Should have expertise in Concept selling.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
Preferred Candidate
Excellent communication skills.
Proficiency in MS Office (MS Excel and MS Outlook, in particular).
Must be patient, positive, and professional.
Strong customer service skills.
Ability to set and meet goals.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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