Job Description

: Telesales Executive

Position:

Telesales Executive

Location:

Onsite / Hybrid / Remote (as required)

Department:

Sales & Lead Generation

Industry:

IT / AI Solutions / Software / Services / General Sales

Experience:

0-5 years

Role Overview

We are looking for a confident and energetic

Telesales Executive

to handle inbound and outbound calls, generate qualified leads, pitch products/services, and support the sales team in closing deals.
The ideal candidate should have excellent communication skills, a strong customer-first mindset, and the ability to convert conversations into opportunities.

1.Key Responsibilities1. Lead Generation & Cold Calling

Make outbound calls to prospective customers from provided databases, CRM, or self-generated lists. Identify potential customers and introduce the company's solutions/services. Generate qualified leads and schedule meetings for the sales team.

2. Product/Service Pitching

Deliver clear, engaging, and persuasive pitches for products or services (AI Solutions, Automation Tools, Software Development, etc.). Explain features, benefits, pricing, and value proposition in simple, effective language.

3. Follow-Up & Nurturing

Follow up with interested leads through calls, WhatsApp, and email. Maintain regular communication to move prospects through the sales funnel. Update lead status and notes in the CRM.

4. Customer Relationship Management

Maintain a positive and professional attitude while handling enquiries. Understand customer needs and provide appropriate product/service recommendations. Address basic objections and escalate complex issues to senior sales executives.

5. Reporting & Documentation

Maintain detailed call logs, lead statuses, and daily activity reports. Achieve daily, weekly, and monthly targets for calls, leads, and conversions.

Skills & Competencies RequiredCommunication Skills

Excellent spoken English & local languages Strong interpersonal and convincing skills Ability to handle pressured conversations calmly

Sales Skills

Ability to pitch persuasively Basic objection handling Target-oriented and self-motivated

Technical / Tools Knowledge (Preferred)

Basic understanding of AI, software, or services (training provided) CRM tools (HubSpot, Zoho, LeadSquared, etc.) Google Sheets, WhatsApp Business, email

Other Competencies

Time management Quick learning ability Positive attitude and professional behaviour

KPIs / Performance Metrics

Number of outbound calls/day Qualified leads generated Conversion rate (calls to meetings) Monthly revenue contribution CRM data quality score

Qualifications

Any graduate or HSC pass Prior telesales or BPO experience preferred but not mandatory Freshers with excellent communication skills are welcome

What We Offer

Competitive salary + performance incentives Daily/weekly/monthly bonuses Professional sales training Career growth opportunities into Sales Specialist / Business Development roles Friendly and supportive work environment
Job Type: Full-time

Pay: ?9,088.09 - ?27,349.13 per month

Work Location: In person