Job Description

Key responsibilities

Customer outreach:

Make outbound calls to potential clients, explain product features and benefits, and follow up on leads to convert them into customers.

Inbound call handling:

Answer incoming calls to assist customers, provide information, and handle complaints professionally.

Sales and lead generation:

Persuade customers to make purchases, schedule appointments, and achieve sales objectives.

Data management:

Maintain accurate and comprehensive records of customer interactions and update customer information in a CRM system.

Customer service:

Resolve customer issues and provide support to ensure a positive customer experience.

Reporting:

Generate reports on sales activities and customer feedback.

Compliance:

Adhere to company scripts, policies, and guidelines.
Essential skills and qualifications

Communication:

Excellent verbal communication and persuasive skills are crucial.

Customer focus:

Ability to build positive relationships with customers and handle rejections professionally.

Computer proficiency:

Familiarity with CRM systems, Microsoft Office, and basic computer operations.

Product knowledge:

Up-to-date knowledge of the products or services being offered.

Other skills:

Strong time management, self-determination, and the ability to work under pressure are often required.

Education:

A high school diploma is often sufficient, though some positions may prefer a bachelor's degree.
Job Type: Full-time

Pay: ?9,088.09 - ?27,349.13 per month

Work Location: In person