To handle inbound and outbound calls, generate qualified leads, maintain accurate client records, and support the sales team in converting prospects into site visits and bookings.
Eligibility
Experience: 4-6 years
Male/ Female
Required Skills
Excellent communication in English & Tamil (optional Hindi advantage).
Strong persuasion and follow-up skills.
Basic computer proficiency (Excel, CRM, WhatsApp Business).
Prior experience in real estate / telecalling / customer service preferred.
Primary Responsibilities
1. Lead Management
Call and follow up on all inquiries received through ads, website, walk-ins and social media.
Enter every lead accurately into the CRM (Sell.do or equivalent) with complete details.
Update lead status daily (Fresh / Interested / Site Visit / Negotiation / Lost / Booked).
2. Client Profiling
Gather and record client details:
Name, contact number, location, and company.
Purpose (Own use / Investment).
Budget range and timeline.
Funding type (own / bank loan).
Identify decision-makers and level of seriousness.
3. Follow-Up & Coordination
Schedule and confirm site visits.
Coordinate with the Sales Head for appointments and client handovers.
Send project details via WhatsApp / email immediately after the first call.
Maintain a structured follow-up plan (D1, D3, D7, D15 cycles).
4. Communication & Conversion
confidently, highlighting location, ROI, quality, and exclusivity.
Explain the brand's unique positioning ("Limited, Exclusive, Prime, Landmark").
Handle basic client objections and transfer qualified leads to the Sales Team.
5.Reporting & Documentation
Prepare a daily call summary: total calls made, follow-ups done, site visits fixed, conversions achieved.
Report to the Sales Head every evening with status updates.
6.Customer Relationship
Build rapport with potential clients for long-term engagement.
Maintain a polite, persuasive, and professional communication tone.
Candidates who are working in Coimbatore add more preference
Contact
Afreen Farzana
9384817327
Job Type: Full-time
Work Location: In person
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