to join our banking team. The role involves reaching out to potential and existing customers over the phone to promote banking products/services, explain features and benefits, and achieve sales targets while ensuring excellent customer service.
Key Responsibilities
Make outbound calls to prospective and existing customers to promote banking products (loans, credit cards, insurance, savings accounts, etc.).
Explain product features, benefits, terms, and conditions clearly to customers.
Understand customer needs and recommend suitable banking solutions.
Handle customer queries and provide accurate information.
Maintain a positive, professional, and courteous approach with every customer.
Meet or exceed daily/weekly/monthly sales targets and call quality benchmarks.
Update CRM/database with customer details, call outcomes, and follow-ups.
Follow compliance guidelines, company policies, and banking regulations at all times.
Coordinate with the sales/branch team for smooth customer onboarding and service.
Job Type: Full-time
Pay: ₹16,000.00 - ₹22,000.00 per month
Benefits:
Health insurance
Provident Fund
Language:
Tamil (Preferred)
English (Preferred)
Work Location: In person
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