Job Description

Job Title: Telecaller

Location: Nugambakkam, Chennai
Job Type: Full-time

Shift timings: 9.45 AM - 6.45 PM.
Experience: 1-3 years

Salary: 15K Net - 20K Net (Based on their Experience)
Industry: Sales

Job Summary:

We are looking for a motivated and results-driven Telecaller to join our team. The ideal candidate will be comfortable speaking on the phone with multiple people each day to promote our products/services, generate leads, or handle customer queries.

Key Responsibilities:

Make outbound calls to potential customers to inform them about products/services Answer incoming calls from customers to address inquiries and resolve issues Maintain records of calls and customer details in the database (CRM) Follow up on leads and maintain good customer relationships Meet daily, weekly, and monthly call and sales targets Provide accurate information and handle complaints or concerns professionally
Requirements:

English (Basic) High school diploma or equivalent; a degree is a plus Proven experience as a Telecaller or in a similar customer service/sales role is preferred Excellent communication skills in English & Tamil Basic computer knowledge and familiarity with CRM systems Ability to remain calm and handle rejections positively Strong interpersonal and negotiation skills
Benefits:

Attractive incentives/commission structure Flexible working hours (if applicable) On-the-job training Opportunity to grow within the company
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift Fixed shift
Language:

English (Preferred)
Work Location: In person