Telesales Executive

Year    RJ, IN, India

Job Description

Key Responsibilities:

Lead Generation & Prospecting:

Identify and contact potential customers through cold calling or by following up on marketing leads.

Sales Presentations:

Effectively present company products or services, highlighting benefits and features relevant to the customer's needs.

Customer Relationship Management:

Build and maintain strong relationships with customers to foster repeat business and loyalty.

Achieve Sales Targets:

Consistently meet or exceed individual and team sales goals and quotas.

Inbound & Outbound Calls:

Handle both incoming customer inquiries and outgoing sales calls to engage with clients.

Record Keeping:

Maintain accurate and up-to-date records of all customer interactions, sales activities, and leads in a CRM system.

Customer Service:

Address customer questions, provide support, and resolve any issues or complaints to ensure high levels of customer satisfaction.

Product Knowledge:

Develop and maintain in-depth knowledge of the company's products and services to provide accurate information and recommendations.

Market Feedback:

Provide feedback to management on market trends, customer preferences, and competitor activities.
Required Skills:

Communication Skills:

Excellent verbal and written communication abilities to interact effectively with customers.

Negotiation Skills:

Strong negotiation skills to persuade customers and close deals.

Customer Service Skills:

A customer-oriented approach with the ability to provide excellent service and handle difficult situations.

Product Knowledge:

Deep understanding of the company's offerings to answer questions and make suitable recommendations.

Persuasion:

The ability to influence potential customers to make a purchase.

Problem-Solving:

Skills to address customer needs and resolve complex issues promptly.

Time Management:

Good time management skills to balance calls, follow-ups, and other tasks effectively.
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4241828
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    RJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year