Job Description

Core Responsibilities:

Outbound and Inbound Calls:

Making outbound calls to potential customers to promote products or services, and handling inbound calls to address customer inquiries, concerns, and complaints.

Lead Generation and Sales:

Identifying and qualifying potential customers, building rapport, and persuading them to make purchases or schedule appointments.

Product/Service Knowledge:

Possessing a thorough understanding of the company's products or services, including features, benefits, and pricing.

Customer Interaction:

Engaging with customers in a professional and courteous manner, actively listening to their needs, and providing clear and concise information.

Record Keeping:

Maintaining accurate records of customer interactions, including notes, follow-ups, and any relevant information in the CRM system.

Meeting Targets:

Contributing to team performance by meeting sales targets and achieving other performance goals.

Customer Relationship Management:

Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.

Following Scripts and Procedures:

Adhering to company guidelines and scripts during interactions with customers to ensure consistency and effectiveness.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹17,000.00 per month

Language:

Hindi (Required) English (Required)
Work Location: In person