Job Description

A telesales job involves making outbound calls to sell products/services, handling inbound inquiries, generating leads, and building customer relationships, focusing on meeting sales targets through strong communication and persuasion. Key duties include using scripts, updating databases, processing orders, handling complaints, and upselling/cross-selling, requiring resilience and a target-driven attitude to achieve sales quotas. Key Responsibilities

Sales Generation:

Contact potential/existing customers to sell products/services, explain features, and close deals.

Lead Management:

Qualify leads, generate new prospects, and direct them to field sales teams if needed.

Customer Service:

Answer questions, handle grievances, build rapport, and ensure customer satisfaction.

Database Management:

Accurately enter and update customer information, calls, and sales records.

Upselling/Cross-selling:

Promote additional products or services to existing customers.

Target Achievement:

Consistently meet daily, monthly, and quarterly sales quotas.
Core Skills & Requirements

Communication:

Excellent verbal, listening, and persuasive skills.

Interpersonal Skills:

Ability to build rapport and handle different personalities.

Resilience:

Comfortable with rejection and maintaining motivation.

Product Knowledge:

In-depth understanding of the company's offerings.

Computer Literacy:

Proficient in using CRM or database systems.

Goal-Oriented:

A strong drive to meet and exceed sales targets.
Typical Day

Making calls from a provided list (cold calling or follow-ups). Using scripts but adapting to customer needs. Processing orders and documenting interactions. Responding to inbound calls from marketing campaigns. Working to hit daily call volume and sales goals
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Internet reimbursement
Work Location: In person