Key Responsibility Areas (KRAs) for a Telesales Executive at Lords of Detailing:
1. Lead Generation: Proactively identify and qualify potential customers through outbound calls, targeted outreach, and follow-up on marketing leads.
2. Product Knowledge: Possess a deep understanding of Lords of Detailing services and packages to effectively communicate their value proposition to potential customers.
3. Sales Pitch: Deliver compelling sales pitches to promote detailing services, emphasizing key benefits and addressing customer inquiries to drive conversion.
4. Customer Relationship Management: Build and maintain positive relationships with customers, providing personalized assistance, addressing concerns, and ensuring customer satisfaction.
5. Sales Targets: Achieve and exceed sales targets by effectively closing deals, upselling additional services, and maximizing revenue opportunities.
6. Database Management: Maintain accurate and up-to-date customer databases, recording interactions, preferences, and feedback to inform future sales strategies.
7. Market Feedback: Gather market feedback and customer insights during interactions, providing valuable input to improve products and services.
(JD) for a Telesales Executive at Lords of Detailing:
The Telesales Executive at Lords of Detailing is responsible for driving sales through proactive lead generation, persuasive sales pitches, and effective customer relationship management.
This role involves maintaining a deep knowledge of detailing services, meeting sales targets, and ensuring a positive customer experience.
The Telesales Executive will contribute to the growth of the business by actively seeking out new customers, upselling additional services, and providing valuable market feedback.
The ideal candidate possesses strong communication and negotiation skills, is results-oriented, and can thrive in a fast-paced sales environment.